Need Help? Frequently Asked Questions
How much is it to place a RUSH on my custom order? And how fast will I get it?
$100 and you will receive it within 3-7 business days.
Can I pay for my order with a Purchase Order?
Yes, we accept PO’s for U.S based schools/customers. Please email [email protected] for a copy of our w9.
How can I share my mix with my athletes?
Once you download the file to your computer you can email it as an attachment, share it in Dropbox, share it via Google Drive, etc.
How much does a license cost to use my mix?
The license is included in the cost of the mix for no additional fee
Can my mix by slowed down?
Yes, it is possible to slow down your mix. If you only need it slowed down a little bit, that is simple. But if you need it slowed down significantly, you may need to remove 1 or 2 8-counts so that the song doesn't become too long for what you need. When you go to order, please notate what BPM (speed) you need the mix to be at. Here is a site where you can tap your space bar to determine the beats per minute: http://www.beatsperminuteonline.com/. So listen to the mix and then decide what BPM you'd like it at instead.
Another option is to download the Power Music Cheer app here. With it, you can add your music and the built in player will allow you to speed up or slow down your music.
If you decide to have us shorten the mix for you, you have 2 options.
REMOVE A SONG: If you remove a song it is $50. It is considered a song swap. You would need to select the song to remove and type in the replacement field. To shorten your mix, do not replace the song, eliminate it to make the mix shorter.
REMOVE 8 COUNTS: If you remove 8 counts it is $25 per location that you remove 8 counts. You can select where to remove, or leave it to the DJ.
Can I add more sound effects to my mix?
You can pay $50 for us to add more sfx. You can select "dj's choice and we will add them where we would like, or you can complete a count sheet and select where you would like sfx added to the mix to match action in your routine.
How long will it take before my custom mix is ready?
A customized mix takes 7-10 business days. You will receive an email notification when the mix is ready and can be downloaded from your dashboard. You are able to download the uncustomized version of the mix immediately while you wait for the custom version to be better.
I’m trying to checkout on the website but the order won’t process. What’s wrong?
Make sure you have a billing address saved on your account
When will I know my custom mix is ready and where do I download it?
You will receive an email confirmation when your custom mix is available to download. Go to My Orders -> View Order and then Scroll down to customization area. You will see "Your Mix is ready!" and that is where you can download your customized mix.
How and when will I receive the license for my mix?
You will receive your license in the confirmation email that comes to you after placing your order. If you ever need to find it again, you can login to your account, Go to My Orders-> View Order-> and at the top in red, one of the options is “Print License.”
Is the music on your site USAF compliant?
Yes, it is!
Where can I find the 8 count sheet?
Please email [email protected] for a blank 8 count sheet.
What does a “Split” mix mean?
:45 of music, silence for you to do a cheer, then a final :45 of music (1:30 total)
What is the difference between a split mix and a continuous mix?
A split mix is :45 of music, silence for you to do a sheer, then a final :45 of music while a continuous mix does not have the split in the middle.
Why can I not hear my entire mix? It is cutting off at the end.
Please confirm you have downloaded your mix to a computer and are not just playing it from your phone. You must completely download the mix in order to guarantee you have the entire file.
When I purchase a mix will it still say “power music” in the background?
No, that is just a placeholder that plays over the sample clips.
I purchased a mix but now I want to add customizations (or order additional customizations)
You can add customizations to your order (or add additional customizations) by logging into your account on powermusiccheer.com. Go to My Orders ->View Order and you will see "Click here to Edit" in red. This will reopen customizations for your order so you can checkout again and pay the difference.